Frequently Asked Questions (FAQs)

1  What is Indian Art Ideas?

Indian Art ideas is a leading art portal that houses thousands of works from contemporary and modern artists. An extensive collection of paintings, sculptures, photographs etc., from Indian contemporary, modern and traditional artists is hosted onto the website. Besides the portal alo serves as a one stop shop for anything related to art.

2  What all services/informations can anyone expect from Indianartideas?

One can find the following onto the portal:

• Art directly from artists - The portal has an extensive collection of a variety of contemporary, modern, traditional and tribal artworks from artists spread across India. Such works are a representation from a carefully selected group of talented upcoming and established Indian artists and all such original works come with an authenticity certificate signed directly by the artist.
• Works from Collectors - Art collectors can also login to the website and post their personal art collection for sharing/re-sell to other art collectors. This makes Indianartideasa bustling community of art collectors who can not only share their existing collection with us but can also add works to their personal collection by buying fresh works from the gallery.
• Customised Art - "You desire we create" – is our motto when it comes to customized art. So any and every form of personalized art service including but not limited to custom portraits, customized paintings, concept based murals, artefacts, sculptures etc are created dexterously by our team of skilled artists and designers.
• Blog - Our dedicated art blog keeps you posted of interesting articles related to Indian art and also helps in exchange of views within the art community.
• Daily updated Art news
• Listing of Upcoming Art events
• Detailed listing of art galleries across India
• Art library - Our comprehensive and unique art library assimilates useful articles based upon various topics related to Art. Such articles add heaps to your knowledge base

1  How do I choose an artwork through Indianartideas?

One can go to our gallery and browse through an extensive collection of a wide variety of artworks. Besides the filter options also help in choosing art by style, subject, medium, price and even color.

2  Can I see the artwork physically before I buy?

Being an online click and buy portal it is not possible for us to arrange for physical viewing. However, we may arrange for physical viewing in selected cases especially the work in question is a highly expensive work and the buyer is proximate to our location.

3  Are the prices negotiable?

Our prices are all inclusive and most competitive across the internet. Moreover, our low commissions make the prices all the more lowest.

4  Can I reserve a painting for myself once I like it?

Artworks can't be reserved as such but can definitely be added to ones favorites. This can be done by clicking on the "Add to favorite" button next to the artwork you like. All such artworks would then be saved for future viewing till the time they get sold off or you actually choose to delete them.

5  Can I find a specific item from your web catalog?

Search at Indianartideas is highly simplified. You can type any keywords/exact artwork or artist name/lot no etc., in the search box at the top to find what you need. Also in case you have a detailed specification you can use the "Advance Search" function on our website to find results that match your requirement specifically.

6  Do I get an Authenticity Certificate with all works I buy through Indian Art Ideas?

All artworks posted at Indianartideas come with an Authenticity certificate duly signed by the artist. Only the Traditional art is not accompanied with an authenticity certificate. This is because such art is made by local craftsmen (of selected regions in India) who continue to paint such art form from one generation to another.

7  Can I cancel an order after I have placed it?

Our order processing and delivering speeds up as soon as clear payment gets reflected in our account. Hence, we do not allow cancellation of a confirmed order by the customer.

1  How do you pack the artwork to ensure it reaches safe?

All the artworks appearing on the website have a mention of their shipping condition alongwith other details. The works can be shipped in a rolled, stretched or framed condition. All artworks are sent primarilyin arolled form wherein they are securely rolled and packed in PVC tubes to avoid chances of any damage enroute. In other cases, the stretched and framed works are packed securely in appropriate boxes and shipped using a reliable courier.

2  What is the sequence of events once I order an artwork?

Once we receive an order we inform the artist immediately so that he gets the artwork ready to be shipped. As soon as the payment gets credited to our bank account we ask the artist to ship the works to you using a reputed and reliable courier. The final payment is transferred to the artist only when the customer confirms a satisfactory receipt of the artwork.

3  Once ordered, can I track the status of my order?

Our efficient order tracking ensures that you get an update of your ordering status at each and every step. All you need to do is to log in to your account and check the status of your order under "Track order" section. We request youalso to update the status of your order timely by logging in to your account to help us serve you better.

4  When will my art arrive?

The shipping is initiated as soon as the payment gets credited to our account. Typically, it takes about 5-7 working days for the artwork to reach your place. The time varies depending upon where the artwork needs to be shipped.

5  Under what circumstances can I return/Exchange an artwork?

Artworks received in an unsatisfactory condition by the buyer may be returned to Indian Art Ideas (after intimating Indian Art Ideas to that effect) within 2-3 working days in an 'as is' condition. In such a case Indian Art Ideas will refund the payment to the buyer and cancel the order. However, the unsatisfactory condition will only be covered for damaged or spoilt condition, and NOT because the buyer did not like the artwork he has purchased.

Alternatively, should a Seller become aware of any reason which may cause a delay in delivery of an Artwork, seller will notify us immediately of such reason and expected delay time. On being so notified, Indianartideas may attempt to contact the concerned Buyer and/or offer a refund with regard to such sale of the Art Work and/or cancel the order with respect to such Art Work.

1  As an artist, how can I sell my art through Indianartideas?

As an artist all you need to do is to register on our website by clicking on the "Artist Sign up" link appearing at the top panel of the website. Our art panel will review your application on the basis of your biodata and sample artworks and send you an invite or reject for the forum accordingly. Please keep in mind that we have a highly discerning collector base and the Art Panel's decision is final on this. If you are invited to the Indian Art Ideas forum you will be given a log in name and password. Using these, you can log in to your account and upload the images of your art works by filling in the requisite details.

2  Are there any requirements of image quality for artworks that I wish to sell?

Yes, the size of the artworks should not exceed 1 Mb. Moreover, please ensure that you remove any borders, frames, watermarks and texts from the photograph.

3  Who sets the prices of my artworks?

Artists have the liberty to set their own prices on Indian Art Ideas. However, they should ensure that they account for our commission and shipping charges to Indian Art Ideas when determining the price. Moreover, there should be uniformity in prices for similarartworks if appearing elsewhere over the internet .

4  What happens once I upload my painting images?

All artworks uploaded on the website show up in the backend office for editing. Once edited they are visible on the website. This may take 2-3 working days in case we have many works waiting for editing at the backend.

5  What are your commissions?

The prices mentioned on the website are final selling prices.

6  What if my painting image is not getting uploaded at all?

In case an image is not getting uploaded check for the following issues:

• Image is in .jpeg,.jpg or .gif format only and does not exceed 1 Mb in size
• All other information related to the painting is entered correctly and in line with the prompts shown with alongwith.

7  Once uploaded, where can I see my paintings on the website?

Artworks posted on Indian Art Ideas are visible under various categories:

• The entire art collection can be viewed under Gallery
• Works posted by artists can be seen under "Buy Art" link
• Under 'Shop Top categories' which classifies uploaded art under categories
• Freshly posted works can also be seen under "Recently added" section.
• Artists can also see their works on their own subpage/mini website appearing as www.indianartideas.com/artistname.

8  How do I know of sale of my artworks?

The artist is informed by a call/email as soon as the transaction of sale is initiated on the website. Indianartideas keeps the artist updated on the payment status from time to time. Moreover, he can also check the status of his sale transactions by logging in to his personal area and accordingly keep the work ready in shipping condition so that he can ship the work as soon as intimated.

9  How do I get paid for all such sales?

As soon as the buyer confirms satisfactory receipt of the artwork the payment process is initiated by Indianartideas. Normally, the artist is paid by cheque/account transfer and is informed accordingly. This may take around 6-7 working days on an average.

1  How can I post my collection?

All you need to do to post your collection is to sign up as a collector for free at the website. Thereafter you just need to login to your account and upload the artwork image by clicking on 'Post your collection' section. The size of your image, however, should not exceed 1 Mb (jpeg or gif format) and it should be an image without any borders, frames and texts.

If adding works of an artist not yet present on the forum you also need to upload his biodata. A few words also need to be written about the artwork that is being posted.

2  Should I post my collection only if I want to buy sell art works?

Buying and selling is a secondary objective of Indianartideas, given the high commissions art collectors pay for transacting in the secondary market. The primary objective is to serve as a meeting ground for artists and art collectors. Hence collectors are encouraged to post their artworks for sharing with other like-minded collectors. Other collectors can thus enjoy viewing the artworks posted and can also send messages complimenting it. They may also seek additional information on the artists or references for getting their artworks.

3  Do I need to pay to post my collection on Indianartideas?

Posting by collectors is free on Indianartideas. The collectors can post any number of artworks for selling/sharing on Indianartideas.

4  I have uploaded the image of my artwork but it is still not showing on the website?

All artworks uploaded on the website show up in the backend office for editing. Once edited they are visible on the website. This may take 2-3 working days in case we have many works waiting for editing at the backend.

5  What if the image of my artwork is not getting uploaded at all?

In case an image is not getting uploaded check for the following issues:

• Image is in .jpeg,.jpg or .gif format only and does not exceed 1 Mb in size. In case the artwork is bigger in size you can reduce the size by using the paint function in your computer.
• All other information related to the painting is entered correctly and in line with the prompts shown alongwith.

6  Once uploaded, where can I see my paintings on the website?

Artworks posted on Indian Art Ideas are visible under various categories:

• The entire art collection can be viewed under Gallery
• Works posted by collectors can be seen under "Share/Re-sell Art" link
• Under 'Shop Top categories' which classifies uploaded art under categories
• Freshly posted works can also be seen under "Recently added" section.

7  What do I do if I want to cancel my work from the website or if I wish to edit information that I have given against it?

You can delete any work from your collection by simply going to "View Collection" in your personal area. In case you wish to do any other editing or modification wrt., the artworks please email us the details and we will do the needful on your behalf.